Privacy Policy

1. Introduction

Hotel Gold Crest is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website , use our services, or interact with us in any way. By using our website and services, you agree to the practices described in this policy.

2.2 Non-Personal Information

Usage Data: IP address, browser type, operating system, pages visited, time spent on the site, etc.
Cookies: Small files stored on your device that help us improve your experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

Booking and Reservations: To process and manage your bookings.
Customer Service: To respond to your inquiries and provide support.
Marketing: To send you promotional materials, newsletters, and offers (you can opt-out at any time).
Improvement: To enhance our website and services based on your feedback and usage patterns.

4. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who assist us with booking, payment processing, and other services.
Legal Authorities: When required by law or to protect our rights and interests.
Business Transfers: In connection with mergers, acquisitions, or other business transactions.

5. Security

We implement reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: Opt-out of receiving marketing communications at any time.

7. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us